Refund Policy
Introduction
Oyaspell strives to ensure your satisfaction with our services. If you are not satisfied with your purchase, please review our refund policy below.
Refund Eligibility
Refunds are available for subscriptions made within 7 days. To be eligible for a refund, you must provide proof of purchase and a valid reason for the refund request.
Non-Refundable Items
Certain items and services are non-refundable, including but not limited to:
- Entry fees for on-going or completed spelling bees,
- Payments made to spelling bee winners,
- Subscription fees after the initial 7-day period.
Requesting a Refund
To request a refund, please contact our customer support team at [email protected] with your order details and reason for the request. We will review your request and respond within 10 business days.
Processing Refunds
Approved refunds will be processed within 7-10 business days and will be credited to the original payment method. Refund processing times may vary depending on your payment provider.
Changes to this Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website.